Effective Date: December 26, 2025
These Terms & Conditions ("Terms") govern your access to and use of all websites, products, programs, digital courses, coaching services, downloadable materials, community platforms, and related services operated by Women Wired To Win and Susan Norman Online (collectively, the "Company," "we," "us," or "our").
By accessing, purchasing, enrolling in, or using any Company product or service, you affirmatively agree to be bound by these Terms. If you do not agree, do not access or use our services.
For purposes of these Terms, the following definitions apply:
"Account" means your registered user account used to access Company services.
"Content" means all materials, information, data, text, software, images, videos, audio, courses, and other content provided by or through the Company.
"Digital Products" means any electronically delivered product or service, including but not limited to online courses, downloadable eBooks, PDFs, worksheets, video content, audio recordings, software, membership access, coaching programs, and community platform access.
"Services" means all products, programs, coaching, training, content, and platforms provided by the Company, whether digital or otherwise.
"User," "you," or "your" means any individual or entity that accesses or uses Company services.
"User Content" means any content, comments, testimonials, feedback, posts, or other materials you submit to or through Company services.
You must be at least 18 years of age to access or use Company services. By using our services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.
You agree to use all Company services lawfully, ethically, and for personal use only. The Company reserves the right, at its sole discretion, to deny access, suspend accounts, or terminate service for any violation of these Terms.
All Company offerings are digital unless explicitly stated otherwise.
Access is granted as a limited, revocable, non-exclusive, non-transferable, personal-use-only license.
You may not:
All content provided through Company services, including but not limited to courses, videos, audio recordings, PDFs, eBooks, guides, worksheets, text, graphics, logos, branding, trademarks, and proprietary frameworks, is the exclusive intellectual property of Women Wired To Win and Susan Norman Online and is protected by copyright, trademark, and other intellectual property laws.
The Company retains all rights, title, and interest in and to all such content, both existing content and content created at any time during the term of your access.
Unauthorized use, reproduction, or distribution of Company content constitutes copyright infringement and breach of contract and may result in civil and criminal penalties, including legal action and monetary damages.
You may not share login credentials or allow others to access Company content through your account.
Uploading Company materials to shared drives, groups, or platforms is strictly prohibited.
Violations may result in immediate termination without refund.
All prices are listed in U.S. dollars. You authorize the Company to charge your selected payment method.
Failed payments may result in revoked access until resolved.
The Company reserves the right to suspend or terminate access for chargebacks or payment disputes initiated without first contacting customer support.
All sales are final unless otherwise stated in writing on the checkout page at the time of purchase.
No refunds will be issued for partial completion, dissatisfaction, failure to use purchased content, or termination due to policy violations.
The Company reserves the right to suspend or terminate your access immediately, without prior notice and without refund, if you violate these Terms. Violations include, but are not limited to:
You may terminate your account at any time by contacting [email protected]. Termination does not entitle you to a refund unless otherwise required by law.
If you submit content including comments, testimonials, posts, or feedback, you grant the Company a royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, modify, publish, and distribute such content for business purposes.
User Content shall be deemed non-confidential and non-proprietary.
You are solely responsible for your submissions.
You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use or misuse of Company services; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property rights or privacy rights; or (d) any User Content you submit.
Disclaimer of Warranties: COMPANY SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
Limitation of Liability: TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING FROM USE OF ITS SERVICES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES. THE COMPANY'S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO THE COMPANY IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.
The Company shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
The Company is not responsible for third-party platforms, tools, or services referenced or integrated.
These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict-of-law principles.
You agree that any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Delaware, and you irrevocably consent to the jurisdiction of such courts.
The Company may update these Terms at any time by posting the revised Terms with a new effective date.
Material changes will be communicated via email or prominent notice on our website. Continued use of our services after such notice constitutes acceptance of the updated Terms.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
Informal Resolution: Before initiating arbitration, you agree to first contact the Company to attempt to resolve any dispute informally by sending written notice to [email protected]. The parties agree to negotiate in good faith for at least 30 days.
Binding Arbitration: If informal resolution fails, any dispute arising out of or relating to these Terms or use of Company services shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.
The arbitration shall be conducted in Delaware. Each party shall bear its own costs and fees, except that the Company will pay all AAA filing, administration, and arbitrator fees for claims under $10,000, unless the arbitrator finds the claim frivolous.
Class Action Waiver: You agree that any arbitration or legal proceeding shall be conducted on an individual basis only and not as a class action, consolidated action, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.
Exceptions: Either party may seek injunctive or equitable relief in court to prevent infringement of intellectual property rights or breach of confidentiality obligations.
Time Limit for Claims: Any claim or dispute must be filed within one (1) year from the date the claim arose. Claims filed after this period are permanently barred.
Your use of Company services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of information as described in our Privacy Policy, available at https://susannormanonline.com/privacy.
These Terms, together with the Privacy Policy and any other legal notices or agreements published by the Company, constitute the entire agreement between you and the Company concerning your use of Company services and supersede all prior or contemporaneous communications, agreements, and understandings, whether oral or written.
You may not assign, transfer, or delegate these Terms or your rights and obligations hereunder without the Company's prior written consent. The Company may freely assign these Terms without restriction. Any attempted assignment in violation of this section is void.
The Company's failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of the Company.
The Company is committed to making its services accessible to individuals with disabilities. If you require accommodations or experience accessibility barriers, please contact us at [email protected]. We will work with you to provide reasonable accommodations in accordance with applicable law.
Email: [email protected]
Website: https://susannormanonline.com